Since the beginning of 2022, student loan borrowers have consistently dealt with transfers to new loan providers, thanks to constant changes in the industry. According to a recent piece by pymnts.com and Google, these transfers have impacted nearly half of all borrowers.
The good news is Peanut Butter has these individuals covered. Over the past two years, all individuals participating in one of our client’s Student Loan Assistance programs have documented these loan changes in our system to ensure they’ll continue to receive the benefit on an ongoing basis. These updates cover all loans transferred from Navient to Aidvantage, OSLA to Aidvantage, Great Lakes to Nelnet, Fedloan to Aidvantage, EdFinancial to their new system, and more.
It has, and always will be, our goal to provide the best user experience available. We’ll remain prepared for any future changes thrown in our direction. We’re glad to have the opportunity to serve our clients and their team members.